Complimenting a team member or café

Had a great experience at The Coffee Club? We'd love to hear about it.

Positive feedback is important to our café teams and helps us recognise the people who are making a difference to our customers.

If you'd like to pass on a compliment, please tell us:

• The café you visited
• The date and approximate time of your visit
• The name of the team member, if you know it
• What happened or what made your experience memorable

We'll share your feedback with the relevant team and celebrate them across our network.

Whether it was great service, a perfectly made coffee, a friendly welcome or something else that made your visit special, we'd love to hear about it.