Frequent inquiry help section
Answers for our most asked questions!
- 2026 Loyalty Changes
- Birthday Reward Coupon Help
- Cancelling your subscription - no further charges
- Delete my account and personal data
- How do I update my credit card details?
- I need help with my catering order
- I placed an order for a gift card but have not received it via email
- My account is locked after I tried to login or reset my password
- My reward points haven't been added to my balance after a purchase
- Seniors discount
- Update your email address
- VIP membership benefits
- Why am I being charged monthly instead of annually for my VIP membership?