I placed an order for a gift card but have not received it via email

Gift card not received via email?

If you've placed an order for a gift card but haven't received it in yours or your chosen recipients inbox, here are a few steps to help you locate it.

Step 1: Check the spam or junk folder

Gift card emails can sometimes be filtered by your email provider. Open your spam or junk folder and search for an email from The Coffee Club.

Step 2: Check the email address on your order

Make sure the gift card was sent to the correct email address. You can verify this by reviewing your order confirmation.

Step 3: Don't wait as it's probably been blocked, these should arrive within a couple hours!

If you've checked spam and confirmed the email address but still haven't received your gift card, please contact our support team. We'll have it resent and make sure you receive it as quickly as possible.