The Coffee Club

Thank you for visiting our TCC Support page.

To help you with our program here is a link to our current 2026 Loyalty terms and conditions:

TCC Terms and Conditions

If your TCC Rewards App is missing points or a coupon, we'd first suggest completing a refresh of your app.

To refresh please log out from the bottom of the settings section, then sign back in with your email and password.

If you'd like to pause/cancel or update your VIP Membership Subscription you may do so with these steps:

Visit VIP Member Portal sign in and log in with your email and password.

Click Update Payment Details, then you can Add Payment Method to fill your preferred card details.

Alternatively you can click Cancel Plan. This will cause your membership to stop at the next renewal date.

If you'd like our help please use Submit a Suport request.

We'll reply back to you as soon as possible.

We look forward to supporting you and welcoming you back into store!